Hayes Ops Answer Desk

Answers "where do I click?" and "how do I do it?" questions from your own operations documents, word for word, with the file named, on your PC.

What it does

• Your documents only: add folders of PDF, Word (.docx), HTML, Markdown (.md) and text (.txt) files - runbooks, notes, saved web pages and manuals. Every file in them and their sub-folders is read on this PC; your files are never changed or uploaded.
• Ask: type a question, for example "where do I add a collector group?", and press Enter. The best match opens on the right, with other matches listed on the left.
• Where to click lists the sentences of that section that name a menu path or say click, go to or navigate; Steps shows the section's first numbered procedure; From your document shows the section text; Open the file opens the document itself.
• No guessing: when nothing in your documents matches, it says "Not in your documents - confirm in your environment."
• Stays current: Read the folders again picks up new or changed files, and this also happens each time it starts.
• Optional live connection: a read-only look at your own VCF Operations (version, adapters, collectors and super metrics), after you compare the server's certificate fingerprint. The password is kept in the Windows Credential Locker. Checked against VCF Operations 9.0; not verified on 9.1.

Good to know: the program ships with no documents and no answers of its own and never downloads vendor documentation. Answers come from your own documents; the program does not check whether they are correct or current. A scanned PDF without a text layer gives no answers, and files over 200 MB are skipped.

What's included

• A user guide (PDF), installed with the program and in the Start menu.

Requirements

Requires: 64-bit Windows 10 or 11 with the Microsoft Edge WebView2 runtime (part of current Windows).

• Installs for the current Windows user; no administrator rights needed.
• Network only for the optional live connection; links to vendor web sites open in your own browser.
• The installer is not code-signed, so Windows shows no verified publisher for it.

Free 7-day trial

Choose Free 7-day trial: every feature works for 7 days. After buying, send the computer code the app shows with your order number; you receive an unlock key for that computer that does not expire. If Windows is reinstalled or the system drive is replaced, the computer code changes and the key is reissued for the new code. Checkout asks you to sign in with your email (a one-time code, no password).

This product includes third-party software; see THIRD-PARTY-NOTICES.txt.

VMware, VMware Cloud Foundation, VCF, vSphere, vCenter, ESXi, NSX and vSAN are trademarks of their respective owner. Hayes Ops Answer Desk is not affiliated with, endorsed by, or sponsored by that owner. Microsoft and Windows are trademarks of the Microsoft group of companies. Hayes Ops Answer Desk is not affiliated with, endorsed by, or sponsored by the Microsoft group of companies.

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